Privacy Policy for Shrut
At Shrut, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us through our website (“Site”), services, or any other medium.
1. Information We Collect
a) Information You Provide to Us
We collect the following personal data directly from you:
- Contact Details: Name, email address, phone number, and postal address.
- Payment Information: Debit/credit card details, net banking information, or other payment methods.
- Business Data: Information related to your orders, feedback, and preferences.
b) Information Collected Automatically
When you use our Site, we collect:
- Device Information: IP address, operating system, browser type, and access times.
- Usage Data: Details about your interactions with our Site, such as pages visited and actions taken.
- Cookies and Similar Technologies: Data to improve user experience, including session IDs, analytics, and preferences.
2. Purpose of Collecting Personal Data
We collect and use your personal data for the following purposes:
- To provide, manage, and improve our products and services.
- To process payments and fulfill your orders.
- To respond to your inquiries, complaints, and feedback.
- To send you updates, promotional materials, and seasonal greetings (if consented).
- To conduct market research and analyze customer preferences.
- To detect, prevent, and address fraud or illegal activities.
3. Cookies and Tracking Technologies
We use cookies to enhance your experience on our Site. Cookies help us:
- Remember your preferences and settings.
- Track usage patterns and improve our services.
- Provide interest-based advertising.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.
4. Sharing Your Personal Data
We may share your data with:
- Service Providers: Third-party vendors for payment processing, IT services, and marketing.
- Legal Authorities: If required by law or for legal proceedings.
- Group Affiliates: For internal business purposes.
We ensure that all third parties adhere to strict confidentiality and data protection standards.
5. Data Retention
Your personal data will be retained as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
Once no longer required, your data will be securely deleted or anonymized.
6. Data Security
We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. Our systems are regularly updated to address emerging threats.
7. Children’s Privacy
Shrut does not knowingly collect data from individuals under 16 without parental consent. If we become aware of such data collection, we will take steps to delete it promptly.
8. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to the processing of your data.
- Withdraw consent for data usage where applicable.
- Request data portability.
To exercise these rights, contact us using the details provided below. We will address your request within one month, subject to legal constraints.
9. Changes to This Policy
Shrut reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. We encourage you to review this Policy periodically.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact:
- Name: Shrut Customer Support
- Phone: 9340126487
- Email: shruts193@gmail.com
By using our Site or services, you acknowledge and agree to the terms of this Privacy Policy. Your trust is important to us, and we are committed to safeguarding your personal data.